Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • International Shipping: 7–21 business days (varies by destination)

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

Shipping Locations
We currently ship to:

  • Domestic locations (within your country)
  • Selected international destinations

If your country is not listed at checkout, please contact us before placing your order.

Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in our shipping fees.

Shipping Delays
While we aim to deliver on time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service disruptions

We appreciate your patience in such cases.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue as quickly as possible.